All special offers and limited edition vouchers cannot be used in conjunction with any other offer. When claiming an offer you must book and pay a deposit prior to the offer expiry date. Offers can only be used by customers booking a new session and cannot be redeemed against print by existing customers.
I retain the rights to copyright on all images. This means you may have the images for your own personal use, to give to family members etc. but the images cannot be sold, used for advertising or any commercial use. This also means you cannot distribute full resolution images online. If you would like images to use on facebook etc. please let me know and I will do this free of charge.
If you are unable to make a pre-booked session due to illness or an unforeseen event, I am happy to re-arrange to another time. As a mother, I appreciate that plans can change unexpectedly and I’m willing to accommodate this. In the event of you not re-scheduling, the deposit is non-refundable. In the unlikely event that I have to cancel, I will try to give you as much notice as possible and if the cancelled session is for a one-off event, such as a wedding I use all my contacts to try to find you a suitable replacement photographer. If you are unable to to reschedule to another time then I will offer you a full refund, including your deposit.
Before each wedding we will agree a plan for the day, which I will ask you to approve via email. I am obviously flexible on the day but if plans change at the last minute I cannot be held accountable for any pre-agreed photos that may not be possible at the actual event. I will always ask you to provide, in email, the venue addresses, timings and phone numbers for suitable contacts within the bridal party, please double check these details as I cannot be held accountable if there is a error with this information.
Printed products are non-refundable unless the item is damaged or there is a technical error. All album layouts and card artwork will require sign off before print, I cannot be responsible for any spelling errors so please check your details fully, artwork cannot be changed once it has been agreed for print. Payment for print is required before an item is sent to the print lab.
I require a 20% deposit for a photo session if booked more than a week before the shoot. This is non-refundable. The rest of the session fee is due 15 days after you receive your photographs in your online gallery. I will invoice you on the day I upload the photographs and payment is due via bank transfer. If there are any problems with this please notify me in advance.
To redeem your voucher please contact me with your name, the name of the person who gifted you the voucher and details of when and where you would like your photoshoot.
All vouchers are non-refundable and cannot be exchanged for cash.
Vouchers are only for use with session fees. Vouchers cannot be used against print purchases.
Vouchers are valid for 12 months from the date of issue. The expiry date will be listed on your voucher.